AI training pairs 48

Patrick’s drafts next to what the team sent · 17 edited before sending

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Question and answer sent	Patrick’s draft	Confidence	Category	Chunks	Ticket	Captured
The trousers are about 1.5 cm too long. Can you take them up before Saturday?Sent: We can shorten the trousers by 1.5 cm at no cost. Our courier will collect them tomorrow morning and they will be back with you on Friday, in time for Saturday.	Edited	91%	Fit · Trouser length	4	#8e2f6a17	8 Oct
How should I look after flannel trousers between wears?Sent: Brush the trousers after each wear and rest them for a day. Dry clean only when needed, as flannel keeps its nap better with less cleaning.	Sent as drafted	88%	None	3	#a6d07c29	9 Oct
Do you sell gift cards for a wedding suit?Sent: Gift cards are not offered yet. You can share the order link so the suit can be paid for by someone else.	Edited	47%	Billing · Gift cards	2	#54c1e8b0	8 Oct
When will the mohair dinner suit be delivered?Sent: We have asked the workshop for a firm date and will write back today.	Edited	62%	None	5	#61f0b3d4	Yesterday
The linen jacket arrived creased. Is that normal?Sent: Linen creases easily in transit. Could you send a photo of the creasing on the back panel so we can check it is only creasing?	Edited	74%	Damage · Arrived damaged	4	#3fc8a21e	Yesterday
The jacket pulls across the back when I drive.Sent: Thank you for telling us. To see the fit, could you send six photos of you wearing the jacket: front, back and both sides, standing and seated?	Sent as drafted	86%	Fit · Jacket shoulders	4	#d8a92c35	Today
Two waistcoat buttons came off again after the repair.Sent: We are sorry the buttons came loose again. We will collect the waistcoat and our tailor will re-sew all five buttons with a shank, at no cost.	Edited	79%	Defect · Buttons	3	#9a0c6e52	Today
Can production be faster? I need the suit for 18 October.Sent: We understand. We have asked the workshop whether the dinner suit can be finished by 16 October and will confirm today.	Edited	58%	Event deadline · Travel date	5	#0b6e4f71	Today
Do I need to bring my own shoes to the measurement appointment?Sent: Yes, please bring the shoes you plan to wear with the suit so we can set the trouser length.	Sent as drafted	93%	None	2	#f1a7c5d2	Today
The jacket arrived in mid-grey, not the charcoal I chose.Sent: We are sorry. We will check your order against the cloth sent and come back to you today.	Sent as drafted	81%	Wrong spec · Wrong cloth	3	#b39d0e64	Today

AI training pairs

About this page

Each time a reply is sent next to Patrick’s draft, the question, Patrick’s draft and the reply that was sent are kept as a pair. Review them so Patrick learns from the team.

Who can use this: operators and admins of RJ Clothing

What you can do here

Compare Patrick’s draft with what the team actually sent.
Filter to pairs the team edited before sending: those are the ones Patrick can learn most from.
Correct a pair: tidy the question, fix the sent answer or set its category, then save.
Open the ticket a pair came from.

Connected to

Where the data comes from

Training pairs
Written by the server each time a reply is sent on a ticket with a Patrick draft. Newest first.
Per branddtc_support_training_pairs
Confidence and chunks used
How sure Patrick was, and how many pieces of RJ Clothing knowledge it read to write the draft.
From Patrick
Teaching Patrick
Saved pairs are sent to Patrick’s knowledge base by an upload job.
Upload job not built yet

Key terms

Edited: The reply sent was different from Patrick’s draft.
Confidence: Patrick’s own score for the draft, from 0 to 100%. Under 50% is shown to the person replying.
Chunks used: How many pieces of knowledge Patrick read for the draft.