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Trousers too long for a wedding on 25 Oct

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Waiting on usHighCustomer to RJ Clothing teamOrder RJC-20372
JH
Customeropening message · Yesterday 19:12

The navy two-piece arrived today and the jacket is lovely, but the trousers are about 2 cm too long and pool on my shoes.

I have a wedding on 25 October. Can these be shortened in time?

trousers-side.jpgtrousers-back.jpg
AM
AmaraRJ Clothing team · Today 09:40

Thanks for the photos. Before we decide, could you send one more with your usual dress shoes on, standing straight?

JH
CustomerToday 12:58

Here you go, with the black Oxfords I will wear on the day.

with-oxfords.jpg
Status set to Waiting on us by Patrick · 13:05
Suggested reply · PatrickAllowlist okAcknowledged in 6m

Thank you, that photo makes it clear. We will shorten the trousers by 2 cm with a slight break, at no cost to you.

Our courier will collect them on Monday 13 October and they will be back with you by Monday 20 October, well before the wedding.

Policy block (locked): Alterations within 14 days of delivery are free when the garment is unworn.

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