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ERP retry queue5 stuck

Paid orders that failed to create in the Laravel ERP. A retry re-submits the same order (idempotent) and recovers the revenue.
Stuck revenue (USD)
$6,977
5 ordersat today’s rate
Stale-escrow metric
5
dtc_erp_stale_escrow_count
Grace window
45m
30m escrow · 15m grace
Order system of record
Laravel
No recon engine (FC-1)
OrderCustomerAmountERP syncPaidLast failureAttemptsActions
RJC-20430S. Moreau€1,320.00ERP failed8h ago
ERP did not answer in time504 Gateway Timeout after 30.0 s
1 of 5
RJC-20427L. Marsh£1,480.00ERP failed1d ago
Lining code retired in the ERP422 {"errors":{"sub_products.1.lining_code":["LN-219 is retired"]}}
3 of 5
RJC-20423J. Carter$1,805.00ERP failed2d ago
Measurement profile incomplete422 {"errors":{"measurements.inside_leg":["required for trousers"]}}
2 of 5
RJC-20417No DTC customer record£780.00ERP failed4d ago
ERP did not answer in time504 Gateway Timeout after 30.0 s
2 of 5
RJC-20412K. Adeyemi£690.00Stuck5d ago
ERP sign-in token expired401 {"message":"Unauthenticated."}
5 of 5