Orders

1–25 of 128

About this page

Every order placed on RJ Clothing in the current window. Find one by status or search, open it, and spot the ones that did not reach the ERP.

Who can use this: support, operators and brand admins of RJ Clothing

Filter by status: Paid, In production, Shipped, Refunded or ERP failed. The counts cover the whole window.
Search by order number, customer, email or SKU, such as RJC-20418 or NCS-3P.
Open an order to see its lines, money, timeline, garment details, measurements and delivery.
Switch to the kanban to see production by stage.
Export CSV of the orders that match your filter.
Go to the ERP retry queue from the amber count when paid orders did not reach the ERP.

Order book
Read live from the ERP each time the page opens. Payment and line items come from DTC commerce.
Read on openERP /dtc/admin/orders
Payment
From the checkout, captured by Stripe and stored with the DTC order.
Updated on paymentDTC commerce
Export
A CSV of the same search and status filter.
On requestGET /api/orders/export

In window: The orders the ERP returns for this brand right now, newest first.
ERP failed: Paid in the store, but the ERP did not create the order yet. Retrying sends the same order again, once.
Special: Special-order handling. The ERP marks the order as express.
No DTC customer record: The ERP has the order, but it is not linked to a customer in this admin.