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Refund-gate queue

Refunds raised from support wait here for your decision. Branch and eligibility only, never an amount.

OrderBranchEligibilityStatusRaisedActions
RCRJC-10461RJ ClothingCancelled before cuttingEligible: cloth not yet cutRaisedToday 09:12Priya · T-2279
BGBG-0318Bespoke GroomsWedding postponedNeeds your decision: cutting started 2 OctRaisedYesterdaySam · T-0412
RMRJM-2207RJ MTMCloth fault found at QCEligible: fault confirmed by the factoryIn review8 OctPriya · T-1180
RCRJC-10433RJ ClothingDuplicate depositEligible: second charge matchedCleared5 OctPriya · T-2251
BGBG-0301Bespoke GroomsFit not as expected after alterationNot eligible: remake offered insteadDeclined1 OctSam · T-0398
RCRJC-10402RJ ClothingCancelled before cuttingEligible: cloth not yet cutCleared28 SepPriya · T-2207
Showing orderRJC-10461Show the whole queue
OrderBranchEligibilityStatusRaisedActions
RCRJC-10461RJ ClothingCancelled before cuttingEligible: cloth not yet cutRaisedToday 09:12Priya · T-2279

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When support raises a refund on an order, it waits here for your decision.

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3 waiting · newest first · cleared and declined requests stay for 90 days