Data display
A support conversation with the case rail (customer, order, SLA) and the AI suggested reply: confidence, sources, Insert into reply, and states for loading, low confidence and failed.
Lifted from the approved family page at build time; interact with it.
Patrick drafts; the operator decides. Insert copies the draft into the reply box.
The navy two-piece arrived today and the jacket is lovely, but the trousers are about 2 cm too long and pool on my shoes. I have a wedding on 25 October. Can these be shortened in time?
Thanks for the photos. Before we decide, could you send one more with your usual dress shoes on, standing straight?
Here you go, with the black Oxfords I will wear on the day.
Thank you, that photo makes it clear. We will shorten the trousers by 2 cm with a slight break, at no cost to you.
Our courier will collect them on Monday 13 October and they will be back with you by Monday 20 October, well before the wedding.
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Drafting · low confidence · guardrail breach. A breach cannot be inserted.
We can look at a refund for the waistcoat once it is returned unworn. Could you tell us which part of the fit feels wrong?
This draft promises a cash refund to the customer, which policy does not allow. Write the reply yourself or pick a template.
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